1. Information we collect
From consumers
- Contact details: name, phone number, email, ZIP code, and state.
- Case details: type of accident, when it happened, medical treatment, fault, police report, whether you have an attorney, and missed work.
- Call data: call times, duration, recordings, and transcripts, plus AI-generated summaries of calls.
From attorneys
- Name, firm, email, covered states, bar and insurance details, payment information (processed by our payment provider; we don't store card numbers), and wallet activity.
Automatically
- Device, browser, IP address, pages viewed, and similar usage data through cookies and analytics.
2. How we use information
- To evaluate your answers and connect you with one participating attorney in your state.
- To place calls and texts you requested, and to send you notices about your submission.
- To verify leads, resolve disputes, prevent fraud, and improve service quality.
- To operate attorney accounts, billing, and support.
- To comply with law and enforce our Terms.
3. How we share information
- With one participating attorney matched to your case. We never sell your case to a list of firms.
- With service providers (hosting, telephony, payments, email, AI processing) who act on our behalf under confidentiality obligations.
- For legal reasons, such as responding to lawful requests or protecting rights and safety.
- In a business transfer, such as a merger or acquisition, subject to this policy.
We do not sell personal information for money, and we do not share it for cross-context behavioral advertising.
4. Call recordings & AI
Calls may be recorded and transcribed after a spoken notice. Recordings and AI summaries are available to the matched attorney and to Connect My Case for verification and quality. AI providers process this data only to produce the summary and do not use it to train their models.
5. Retention
We keep lead and call records for up to 4 years to support verification, disputes, and legal obligations, then delete or de-identify them.
6. Security
We use encryption in transit, access controls that limit each attorney to their own leads, and audited administrative access. No system is perfectly secure.
7. Your choices & rights
- Opt out of texts by replying STOP, and of calls by telling us or the caller.
- Depending on your state (including California, Colorado, Connecticut, Virginia, and others), you may request access to, correction of, or deletion of your personal information, and appeal our decision.
- To make a request, email support@attyfinders.com. We will verify your identity and respond within the time required by law. We won't discriminate against you for exercising your rights.
8. Children
The service is not directed to anyone under 18, and we do not knowingly collect their information.
9. Changes & contact
We will post updates here with a new date. Questions: support@attyfinders.com.